Cancellation Policy
Cancellation Policy — Spark Stays
Firm cancellation applies to all direct bookings.
48-hour grace period
You may cancel your reservation for a full refund within 48 hours of booking, provided the cancellation is at least 48 hours before your check-in time.
After 48 hours
Cancellations made after the 48-hour grace period are non-refundable. We do not issue partial refunds for cancellations after this window.
Same-day bookings
Reservations made within 48 hours of the scheduled check-in date are non-refundable from the time of booking.
Refunds
Approved refunds are processed back to the original payment method within 5–10 business days. Stripe processing fees are not refunded.
Host cancellations
In the rare event we must cancel your reservation (e.g., emergency maintenance), you will receive a full refund and we will help relocate you to a comparable property when possible.
Travel insurance
We strongly encourage purchasing travel insurance to protect against unforeseen circumstances.
For questions, contact us at cawa7995@gmail.com.